Functional areas
Grouping tickets by what they are about — SSO, Workflow, Permissions, Reporting — so the assistant stops matching tickets that merely share words. Product already stops cross-module noise; this is the second axis. Nothing is applied until you approve a list here.
Approved taxonomy
No taxonomy approved yet, so no ticket is classified and matching is unchanged. Derive one below to get started.
Derive a proposal from real tickets
Admin access is required.
Reads a spread of real resolved-ticket subjects and asks the model to propose 6–15 distinguishable areas. Costs one model call and saves nothing.